WHAT IS AML/CTF?

Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws are designed to prevent
criminals from using legitimate businesses and transactions, including real estate, to conceal illicit funds
or support terrorism. Certain real estate services in Australia are subject to AUSTRAC regulation, meaning
real estate businesses providing those services must comply with AML/CTF obligations.

WHY IS ZEVESTO PROPERTY GROUP REQUESTING THIS INFORMATION?

Like other real estate businesses across Australia, Zevesto Property Group must comply with AML/CTF
obligations when providing regulated services. Zevesto Property Group implements clear processes,
supports customers through the requirements process, and aims to lead the industry through strong
compliance, transparency, and effective customer communication.

WHAT IS CUSTOMER DUE DILIGENCE?

If you are purchasing or selling your home, your real estate agent is required to complete the Customer
Due Diligence (CDD) process. This process involves verifying a customer’s identity before providing a
regulated service. This may include confirming identity, understanding who owns or controls the person
or entity involved in the transaction, and taking additional steps where a customer or transaction
presents a higher level of risk.

WHAT INFORMATION MAY BE REQUESTED?

Depending on the ownership structure and the nature of the transaction, your Zevesto Property Group
representative, or the AML provider, may request information or evidence relating to the following:

• Your full name, date of birth, occupation, and residential address
• Details from an identification document to prove identity (such as a driver’s licence or passport)
• Ownership or control information for a legal entity (evidence of beneficial ownership)
• Information that helps us understand the nature and purpose of the transaction and, where required,
• the source of funds and/or wealth

HOW WILL THIS INFORMATION BE USED?

This information is collected so Zevesto Property Group can meet its legal obligations, verify identity,
assess risk, and help ensure the transaction is legitimate. It may also be used to maintain required
compliance records and, where required by law, support reporting obligations to AUSTRAC.

HOW WILL ZEVESTO PROPERTY GROUP HANDLE YOUR PERSONAL INFORMATION?

Zevesto Property Group will collect only the personal information reasonably necessary to meet its
AML/CTF and related legal obligations. OAIC guidance also states that businesses should not retain
copies of full identification documents for AML/CTF record-keeping purposes unless another law requires
them to do so.
Refer to our Privacy Policy for more information.

What happens if the requested information is not provided?

If the requested information is not provided, Zevesto Property Group may be unable to provide the
regulated service or proceed until the required information is received. This is because completing
customer due diligence is a legal requirement before certain real estate services can be provided.